Frequently Asked Questions

Our 25mm profiles use advanced aluminum extrusion technology with internal strengthening ribs and reinforced corner joints. The precision engineering and high-grade aluminum alloy provide superior structural integrity while maintaining an ultra-minimal aesthetic. This allows for larger glass panels without compromising strength or safety.

We offer a comprehensive range of glass thicknesses:

• Float glass: 4mm, 6mm
• Tempered glass: 6mm, 8mm, 10mm, 12mm
• Laminated glass: 6.4mm, 8.8mm, 10.2mm
• Double glazed units: 24mm, 28mm, 32mm total thickness

All glass conforms to BS EN safety standards.

25mm Slim: Our signature ultra-minimal profile, perfect for contemporary interiors where maximum transparency is desired.

30mm Standard: Balanced design with enhanced acoustic properties, ideal for office environments.

40mm Thermal: Features thermal break technology for improved insulation, perfect for external-facing partitions or energy-conscious projects.

Yes! We can powder coat our profiles in any RAL color. Standard colors (RAL 9005 Jet Black, RAL 7016 Anthracite Grey, RAL 9016 Pure White) are available with standard lead times. Custom RAL colors add 3-5 days to your delivery time.

Our online configurator guides you through 4 simple steps:

• Choose your door/partition type
• Select glass type and thickness
• Enter your dimensions
• Provide contact details for your quote

You'll see a real-time preview of your selection and receive a detailed quote via email within 24 hours.

Absolutely! We specialize in made-to-measure solutions. Our standard maximum sizes are:

• Hinged doors: Up to 1200 x 2400mm
• Sliding doors: Up to 2000 x 2400mm
• Pivot doors: Up to 1500 x 2800mm
• Fixed partitions: Up to 3000 x 4000mm

For larger sizes, please contact us for a custom solution.

Yes, we welcome trade customers! Trade account benefits include:

• Volume discounts starting from 5 units
• Priority processing and delivery
• Dedicated account management
• 30-day payment terms (subject to credit approval)
• Access to our trade portal with technical resources

Apply for a trade account through our contact form or call our trade team.

Standard rectangular glass: 3 working days if ordered before 12pm

Custom shapes (circles, ovals): 5-10 working days

Complete door/partition systems: 7-14 working days

Custom RAL colors: Add 3-5 days to standard times

All times are subject to stock availability. Express next-day delivery available for Zone 1 locations.

Yes, we deliver throughout the UK including:

• England and Wales: 2-3 days standard delivery
• Scotland: 3-5 days standard delivery
• Northern Ireland: 3-5 days standard delivery
• Channel Islands & Isle of Man: Please contact for quote

Free delivery on orders over £2500 to Zone 1 (Central England).

All glass is professionally packaged to ensure safe delivery:

• Custom wooden crates for large panels
• Edge protection and corner guards
• Non-slip interlayers between glass sheets
• Clearly marked fragile labels
• Moisture-resistant packaging

Delivery requires signature and inspection before acceptance.

Yes, we offer professional installation through our network of certified installers across the UK. Installation can be added during the configuration process. Benefits include:

• Experienced, insured installers
• Guaranteed workmanship
• Site survey included
• All fixings and sealants provided
• Clean and tidy service

Yes! Our Quickfit system is designed for easy DIY installation. We provide:

• Comprehensive installation guides
• Video tutorials
• Technical support hotline
• All necessary fixings included
• Pre-drilled profiles for easy assembly

Basic tools required: drill, level, screwdriver, and measuring tape.

Installation times vary by project size:

• Single door: 2-3 hours
• Sliding door system: 3-4 hours
• Small partition (up to 3m): 4-6 hours
• Large partition system: 1-2 days

Professional installers work efficiently to minimize disruption.

We stand behind our products with comprehensive warranties:

• Aluminum profiles: 10 years
• Glass (manufacturing defects): 5 years
• Hardware (hinges, handles, locks): 5 years
• Powder coating finish: 5 years
• Installation workmanship: 2 years

All warranties cover manufacturing defects under normal use conditions.

Minimal maintenance keeps your system looking perfect:

• Clean glass with standard glass cleaner monthly
• Wipe aluminum frames with damp cloth
• Lubricate hinges annually with silicone spray
• Check and adjust soft-close mechanisms if needed
• Avoid abrasive cleaners on all surfaces

Download our maintenance guide for detailed instructions.

We offer fast replacement service for damaged glass:

• 24-hour emergency response available
• Replacement glass from 3 days
• Insurance claim assistance
• Temporary boarding service
• Competitive replacement pricing

Contact our support team immediately for assistance.